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PROCESSING
Processing time for most products is about 3-4 business days (Monday-Friday, excluding holidays). If an item is on backorder, which happens on occasion, you will be notified by email and informed of the approximate ship date. Processing time for custom items, such as personalized favors, ribbons and gifts can range from 1-4 weeks, depending on the item. Rush processing may be available on select items.
We recommend that you include your need by date in the
comment section of the checkout procedure.
Contact us for details.
CUSTOM ORDERS
We offer
many personalized and custom products. You can add ribbons, tags and custom colors to virtually all of our products. We work directly with our customers to customize and create a look just for you.
Contact us and with details and we will work with you to customize your order. We provide complimentary design consultation.
PAYMENT & ORDERING
Dazzle & Lace accepts Visa, Mastercard, American Express, Discover, and PayPal on
our website in our secure online shopping cart. If you would prefer, you can place your order via fax or email. Or you can call 919-662-0018 to place your order.
We accept payment by check through mail order.
SHIPPING
**Some products require an extra shipping charge due to weight and/or size based on "ship to" zip code.
We will inform you prior to shipping if an extra shipping charge will incurred.
Most orders are shipped USPS Parcel Post or FedEx Ground unless otherwise requested by customer. If specifying a faster delivery service, please
contact us for a price quote.
Shipping/Handling - U.S. Shipments* | |
Purchase Amount: |
Add: | |
Up to $24.99 |
$ 5.95 | |
$ 25.00 to $ 49.99 |
$ 8.95 | |
$ 50.00 to $ 99.99 |
$11.95 | |
$100.00 to $199.99 |
$15.95 | |
$200.00 and up |
$19.95 |
*In US Dollars.
**INTERNATIONAL: Shipments outside the US, require additional shipping charges. We will contact you with additional S&H charges prior to processing your order. Please
contact us for more information.
**LOCAL area: Orders can be picked up at our Raleigh location,
contact us for a pick up schedule. We also offer FREE delivery in the Raleigh, NC area for orders over $50.00. Qualifying orders will have shipping & handling charges refunded OR place order by phone to avoid S&H cost being added to your order.
RETURNS
Returns are rare at Dazzle & Lace, but if you have a problem with your order please
contact us within 7 days of receiving your shipment. We will refund your money in the manner in which you paid for your order once we have received back the merchandise. Custom orders and seasonal merchandise require a 25% restocking fee. S&H charges for all returns will be the responsibility of the customer. Items must be received by Dazzle & Lace before a credit is issued.
All orders are carefully inspected, packed securely and received by the carrier in good condition. Should there be a problem with the contents of a damaged package, please contact the carrier immediately.
For additional pricing information or questions, please contact us:
Phone 919-662-0018
Fax 919-662-8203
Email:
info@dazzlelace.com
When paying by check or money order make check payable to Dazzle & Lace and send to: -
Dazzle & Lace
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4104 Ridgebluffs Court
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Raleigh, NC 27603
OR
make a payment online by using the PayPal button below. OR make payment by credit card by fax,
email or phone.
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